Microsoft Dynamics RMS

Store Operations Highlights

Designed to help small retailers, Microsoft Business Solutions Retail Management System Store Operations helps you compete more efficiently and for greater profitability.

Here's a checklist of Store Operation highlights:

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	Manage Inventory Efficiently-in Any Store or Small Chain
	Give Customers a Better Shopping Experience
	Save Time and Money
	Use Customizable Management Tools
	Get Quick, Comprehensive, Flexible Reports
	Integrate with Ease
	Allow More Cash-In Per Customer
	Expand Economically

Manage Inventory Efficiently-in Any Store or Small Chain

Store Operations can handle stock, inventory, and sales methods-including your services, layaways, subscriptions, work orders, and back orders. Its point-of-sale (POS) screens deliver faster, smoother sales. It can help you with:

.	Hard goods, soft goods and convenience items.
.	Matrix and lot matrix.
.	Serialized items and multiple serial numbers.
.	Assemblies kits and items you produce.
.	Weighed, measured, and by bin.
.	Gift certificates and vouchers.
.	An unlimited number of inventory items and transactions.
.	Power, speed, and flexibility at the point of sale.
.	Serving others while keeping a stalled transaction "on hold."
.	Selling and tracking any product, service or warranty.
.	Processing payments, layaways and work orders.
.	Accepting multiple tenders, credit cards, coupons, gift vouchers, foreign currencies, and government stamps.
.	Selling even when your network is down.
.	Putting items on back order for future deliveries from the POS.
.	Building rapport-and upsells-using customers' buying histories.

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Give Customers a Better Shopping Experience

Serve customers as individuals, using the same tools large retailers do.

.	Capture, show or hide customer contact and demographics on POS screen.
.	Instantly access complete history of purchases, payments, and account information at the POS.
.	Accommodate partial payments and account payments.
.	Suggest relevant upsells, sale items, and volume discounts.
.	Target your mailings directly to customers' special interests.
.	Grant automatic discounts and differential pricing to special customers.
.	Reprint electronic receipts to resolve disputes, speed rebates, and verify purchase dates and amounts.

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Save Time and Money

Every function is easy to learn and accommodates your changing needs.

.	Store Operations installs and sets up easily. Teach POS functions to employees in minutes.
.	Lock out-or empower-any employee's access to sensitive data.
.	Automate inventory management. Reduce shrinkage and slow moving items.
.	Finish long tasks in minutes. Use wizards to bulk-update prices and inventory data.
.	Know which associates sell best. Predict what days and hours to staff up-or cut back.
.	Learn quickly when to reorder.

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Use Customizable Management Tools

Store Operations incorporates all-new tools to manage every aspect of your store with ease and control.

.	Easily configure POS screens to display exactly the information your clerks need.
.	Customize receipts and price labels, for example, with graphics and logos.
.	Exploit many flexible pricing structures for markups and discounts.
.	Choose from several ways to set up new sales and promotions-fast.
.	Streamline buying with ordering levels, best-price suppliers, and automatic POS.
.	Make Store Operations' wizards do your work. It takes just minutes to input new items, manage inventory, and perform everyday chores.

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Get Quick, Comprehensive, Flexible Reports

Make smarter decisions using accurate and timely data.

.	Know exactly what sold best in every department, category, and season.
.	Decide what to buy or mark down.
.	Track return on investment from your ads, mailings, promotions, sales, and discounts.
.	Preview, print, or export data in multiple formats.
.	Filter, hide, sort and group data as you like it.
.	Add logos and graphics for formal reports.
.	Drill down to modify the database directly from reports.

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Integrate with Ease

Easy integration with other software packages lets you avoid double work and broadens management visibility.

.	With the help of a reselling partner, Store Operations can be integrated with legacy systems, accounting or financial software, EDC, credit card services, and the Web.
.	Make in-store traffic, catalog sales, phone orders, and Web traffic feed each other.
.	Store Operations helps you maximize cash-in from every "touch" and transaction.
.	Manage accounts receivables in Store Operations, then trade data with popular accounting software. Eliminate double entry, and decide how much detail goes to your accounting software.
.	Define how much detail goes to your accounting or financial software.
.	Use EDC and integrate with leading credit card services to reduce fraud and keyboard errors.
.	With the help of a reselling partner and a third-party application, smoothly integrate Web sales from multiple sites.
.	Use Store Operations' POS as a data collector for back-end ERP/CRM applications.
.	A Microsoft Partner can help you set up the system to enable PDA and mobile/wireless stations.
.	Ship and track online.

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Allow More Cash-In Per Customer

Make in-store traffic, catalog sales, phone orders, and Web traffic feed each other. Store Operations helps you maximize cash-in from every "touch" and transaction.

.	Know customers' buying histories. Easily market what they want.
.	Remind customers who forget items they normally purchase.
.	Handle layaways, vouchers, back orders, and quotes.
.	Give employees a reminder on the POS screen to mention upsells.
.	Use multimedia NetDisplay to promote impulse items at the POS.
.	Sell goods and services from partner businesses and third-party Web sites.
.	Customize receipts with promotions for new products and specials.

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Expand Economically

Store Operations conforms to the way you sell and work. It gives you the kind of information tools retail blockbusters use-customer purchase histories, electronic receipts, personalized marketing, and more. It also makes business-to-business, e-commerce, and CRM/ERP connectivity easier with our help. You can also add additional registers or stores with great ease and cost effectiveness.